Difference between revisions of "FF7/Technical/New game"
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Revision as of 12:36, 4 April 2018
Symptoms
When I select New Game from main menu, screen goes black and nothing happens or the game crashes.
Causes
There should be a FMV played here, and it's not because game can't find codec to play it.
Solution
This is probably your fault - you unchecked installing DirectShow and DirectX drivers when installing the game. Game needs these drivers to show FMVs, so you must reinstall the game - checking to install these drivers. You can also try this solution if installing DirectShow don't help. Or this solution if you have some codec packs installed.
